Lancaster Cushioned Ottoman By Castelle
The art of complete customization is elevated to new heights with the handcrafted Lancaster Cushioned Ottoman.
SPECIFICATIONS
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Height (in)17.625
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Width (in)30
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Depth (in)25
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Seat Height (in)18
Care and Maintenance
FRAME CARE:
- Clean regularly with mild soap and water.
- Use automotive-type wash safe for clear coat finishes.
- Inspect bi-annually for scratches or chips.
- Touch up paint available for matching frame colors.
- Apply wash wax bi-annually for protection.
- Avoid standing water; store frames upright.
- Use breathable covers for added protection.
- Check and replace nylon glides bi-annually.
CUSHION CARE:
- Clean with mild soap and water using a sponge or soft brush.
- Solution of one cup bleach and half cup laundry detergent for mildew stains.
- Apply solution, soak for ten minutes, rinse, and air dry.
- Remove cushions for faster drying.
SLING SEATING CARE:
- Clean with mild soap and water using a sponge or soft brush.
- Solution of one cup bleach and half cup laundry detergent for mildew stains.
- Apply solution, soak for ten minutes, rinse, and air dry.
Warranty
15-Year Frame & 5-Year Frame Finish:
15-year warranty against manufacturing defects.
Excludes fading or discoloration due to extensive exposure.
2-Year Fabric, Cushion, Sling, Firepit Burner & Umbrella:
Covers manufacturing defects, excluding discoloration from specific causes.
No coverage for commercial use.
Commercial Warranty:
First-year freight costs and labor covered.
Purchaser's responsibility for shipping and handling after year 1.
Warranty Claims:
Contact: warrantyclaims@castellefurniture.com
Submission Requirements: Dated proof of purchase, photograph of damaged product, manufacturer item number.
Temperature Exclusions:
No coverage for damages related to extreme temperatures.
Moisture Prevention:
Store the product upright to avoid moisture accumulation.
Peeling and Blistering:
Warranty covers peeling, cracking, or blistering within five years.
Finish Warranty:
Repairs, refinishing, or replacement for finish issues within five years.
Color and Texture Variations:
Minor variations not covered by the warranty.
Exclusions:
No coverage for glass top cracking, damage from acts of nature, misuse, or commercial use.
